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Tel: 0208 205 7672

Freeze Master Repairs

We offer a full repairs service of your Freeze Master device. Whether your item is in or out of warranty, we offer a solution to keep your device running as it should, to ensure your business is running at it’s full potential and Freeze Master continues to save you time and money.

Don’t forget to check out our Frequently Asked Questions before booking in a repair as it may have the answer!

Repairs Information


We offer a comprehensive fixed charge repair service and therefore kindly request a proforma payment. Documents will be sent after the service is started.

All machines will require to undertake a bench test (for possible leaks) before any gas recharge. Bench testing can take between 2-5 days. Let us know when you are ready for collection, an email will be sent with the package label. Alternatively you can drop of the device if you’re local, our opening hours are between 10am – 6pm, Monday to Friday.

*Workshop bench and PAT test £110.
*Gas top up from £40.
*Device collection and return £70.
*Plus any replacement components or parts if required.
*Prices are subject to VAT.

Please be advised that in the event that a machine is irreparable or you decide not to go through with the repairs after the inspection, there will still be a mandatory charge of £60 for inspections on top of the collection fee.
For any questions, please contact us on 0208 2057672

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I have read and understand all requirements for a repair and I am authorised to submit the machine for repair
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