Freeze Master Repairs

We offer a full repairs service of your Freeze Master device. Whether your item is in or out of warranty, we offer a solution to keep your device running as it should, to ensure your business is running at it’s full potential and Freeze Master continues to save you time and money.

Don’t forget to check out our Frequently Asked Questions before booking in a repair as it may have the answer!

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First Name

Last Name

Company Name

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Mobile Number

Invoice Address

Collection / Return Address

Carriage Required

Drop Off Collection & Return (£70)

Is Collection Address Residential?

Yes No

Is your machine packed and ready to be collected?

Yes No

If No, date when ready

PLEASE NOTE: Machines must be boxed in a cardboard carton and labelled (Labels will be sent to you via email). Driver will refuse unboxed items. We can only collect up to 29kgs. Collection & Deliveries operate Monday to Friday 9:00am to 6:00pm. Unfortunately we can not specify a time or guarantee the requested day.

Brief description of fault

We offer a comprehensive fixed charge repair service and therefore kindly request a proforma payment. Documents will be sent after the service is started.

All machines will require to undertake a bench test (for possible leaks) before any gas recharge. Bench testing can take between 2-5 days. Let us know when you are ready for collection, an email will be sent with the package label. Alternatively you can drop of the device if you're local, our opening hours are between 10am - 6pm, Monday to Friday.

*Workshop bench and PAT test £110.
*Gas top up from £40.
*Device collection and return £70.
*Plus any replacement components or parts if required.
*Prices are subject to VAT.

For any questions, please contact us on 0208 2057672

I have read and understand all requirements for a repair and I am authorised to submit the machine for repair.

Agree

Company

FREEZE MASTER
Unit A2 Connaught Business Centre,
Hyde Estate Road,
West Hendon,
London.
NW9 6JL

Company Reg: 12341305
VAT Number: 339 2184 91

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A proud member of the Hire Assssociation Europe.

Freeze Master Repairs

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